Terms and Conditions
TERMS & CONDITIONS
Welcome to Prime Urban Services! Please read these terms and conditions carefully before using our website and services. By accessing or using our website and services, you agree to be bound by these terms and conditions.
- SERVICES
Prime Urban provides various home improvement and maintenance services including but not limited to House cleaning, electrician, carpenter, plumber, AC service and installation, home appliances services, construction/repair, home painting, water proofing, modular kitchen, false ceiling, interior and exterior, fabrication, sanitization, pest control, sofa dry cleaning, beautician and solar light system installation. We reserve the right to add, remove or modify our services at any time without prior notice.
- BOOKINGS
To book a service on our website, you must provide accurate and complete information about your requirements. We reserve the right to decline any booking that is incomplete, incorrect or fraudulent. We will confirm your booking through email or SMS and will provide you with the details of the service, including the date, time, and cost.
- PRICING AND PAYMENT
The pricing of our services is subject to change without prior notice. The final cost of the service will depend on various factors such as the type and extent of the service, location, materials used, and duration of the service. We will provide you with an estimate of the cost before confirming your booking.
Payment for our services can be made through various payment methods available on our website, including credit/debit cards, net banking, UPI, and mobile wallets. We use secure payment gateways to process payments and do not store any payment information on our servers.
- WARRANTIES AND LIABILITIES
We strive to provide high-quality service man to our customers. However, we do not guarantee the accuracy, completeness, reliability or timeliness of our services. We shall not be liable for any damages, losses, or expenses arising out of or in connection with the use of our website or services.
- CANCELLATION AND REFUND
You can cancel your booking at any time before the scheduled service date and time. We reserve the right to cancel or reschedule a service due to unforeseen circumstances such as weather, unavailability of resources, or other factors beyond our control. In case of cancellation by us, we will provide you with an alternative date or time for the service or issue a refund.
- INTELLECTUAL PROPERTY
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Prime Urban Services and is protected by Indian and international copyright and trademark laws. You may not use or reproduce any content from our website without our prior written consent.
- PRIVACY POLICY
We respect your privacy and are committed to protecting your personal information. Please read our privacy policy for more information on how we collect, use, and protect your personal information.
- GOVERNING LAW AND JURISDICTION
These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of India.
- CHANGES TO TERMS AND CONDITIONS
We reserve the right to change these terms and conditions at any time without prior notice. Your continued use of our website and services after any such changes shall constitute your acceptance of the modified terms and conditions.
Thank you for choosing Prime Urban Services !